Privacy Policy
Last Updated: January 2026
Introduction
WebDozo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (webdozo.com) or use our services.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
Website Visitor Information
When you visit our website or contact us, we may collect:
- Contact Information: Name, email address, phone number when you submit our contact form or subscribe to our newsletter
- Technical Information: IP address, browser type, device information, and pages visited
- Analytics Data: Usage patterns and interaction data (with your consent)
- Security Data: reCAPTCHA verification scores to prevent spam
Client Business Data
If you become a WebDozo client, we process business data on your behalf to deliver our services, including:
- Customer lists and contact information you provide
- Campaign data and engagement metrics
- Communication history and performance analytics
Important: Client business data belongs to you, not WebDozo. We process this data solely to deliver the services you've engaged us for.
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer support
- Deliver and improve our business automation services
- Send newsletters and updates (with your consent)
- Analyze website performance and user experience
- Protect against fraud and security threats
- Comply with legal obligations
Information Sharing
We do not sell your personal information.
We may share information with:
- Service Providers: We use third-party providers in the following categories to deliver our services: cloud hosting and infrastructure, email delivery services, SMS and communication platforms, customer relationship management tools, analytics and reporting services, and payment processing. These providers are contractually bound to protect your data.
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified)
Data Security
We protect your information using:
- Industry-standard SSL/TLS encryption for all data transmission
- Secure cloud infrastructure with access controls
- Regular security assessments and monitoring
- Limited employee access on a need-to-know basis
Data Retention
- Website Visitor Data: Retained as long as necessary for business purposes and legal compliance
- Client Business Data: Retained during your service period and for 30-90 days after termination, then securely deleted upon request
- Analytics Data: Retained in anonymized form for service improvement
Your Rights
You have the right to:
- Access your personal information we hold
- Correct inaccurate or incomplete data
- Delete your data (subject to legal retention requirements)
- Export your client business data at any time, at no charge
- Opt-out of marketing communications
- Withdraw consent for analytics cookies
California Residents (CCPA): You have additional rights including the right to know what data we collect and the right to non-discrimination for exercising your rights.
EU/UK Residents (GDPR): You have rights to data portability, restriction of processing, and to lodge a complaint with a supervisory authority.
Cookies and Tracking
We use:
- Essential Cookies: Required for website functionality (always active)
- Analytics Cookies: Help us understand how visitors use our site (with your consent)
You can manage cookie preferences through our consent banner or your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.
Contact Us
For privacy questions or to exercise your rights:
- Email: privacy@webdozo.com
- Location: Edina, Minnesota